Your membership provides free admission to Chiltern Open Air Museum for twelve months from the date of purchase, during the Museum’s open season

The number of adults and/or children entitled to free admission will be shown on your membership pass, and any additional group members not covered by the membership will be charged for admission at the Museum’s standard prices.

The Annual Membership Pass carries a unique reference number and must be produced on each entry to the Museum.

Chiltern Membership is not transferrable. It remains the property of Chiltern Open Air Museum and cannot be sold or exchanged.

Definitions

‘Adult’ refers to any person over 18 years of age who does not qualify as a Concession.

‘Concession’ refers to any person over the age of 65, or who is registered disabled, student, or unemployed (evidence will be required).

‘Child’ refers to a child aged between 4 and 16. Children aged under 4 will not be charged for admission and therefore do not need to be included on an Annual Pass, but on the first renewal after the Child’s fourth birthday they will need to be paid for if they are to be included on the renewed Annual Pass.

‘Joint’ refers to two persons living at the same address.

Orders

The placing of an order constitutes your acceptance of Chiltern Open Air Museum’s Terms and Conditions of trading but does not constitute the creation of a contract. Chiltern Open Air Museum reserves the right to decline to process an order for any reason whatsoever and if an order cannot be fulfilled, will promptly refund all monies.

Availability and validity

Your membership becomes valid for a full twelve months from the date of purchase, aligning with the Museum's open season schedule.

Enjoy the flexibility of using the Pass as frequently as you desire throughout its validity period. Except for special events like the Halloween Spectacular or other exclusive gatherings for Annual Pass holders, no advanced booking is required for your visits.

Take note of the printed expiry date on your Pass, as it signifies the conclusion of its validity. After this date, the Pass ceases to be operational and cannot be used for access to the Museum.

Restrictions

The Pass may not be used whilst the Museum is closed (details of closures are available on our website).

Chiltern Membership covers all events to which regular Museum admission prices apply. It will not be valid for special fundraising events such as ‘Chiltern Warrior’ which are intended to raise funds for the Museum, nor will it be valid on Experience Days, for which a separate, bespoke voucher must be ordered and paid for. For the Halloween Spectacular event, members will be asked to pay an additional fee.

In unforeseen circumstances or for reasons beyond our control, special events may very occasionally have to be cancelled at short notice. No refund will be available if this should be the case.

Some activities available at Chiltern Open Air Museum may incur a small additional charge for both regular visitors and Members.

Prices and combination passes

We reserve the right to vary the prices of, and available combinations for, the Annual Memberships that we offer. Prices shown include V.A.T when and where applicable.

Despatch

Chiltern Open Air Museum cannot be held responsible for any goods or items (such as, for example, gift packs where ordered) damaged in the post or any postal delays.

Security

Your membership pass must be kept securely and is invalid if altered or tampered with. Chiltern Open Air Museum accepts no liability in these circumstances.

Replacement passes

Membership Passes must be produced on each entry to the Museum: entry will not be allowed if a valid Pass cannot be shown. If lost, your Annual Pass may be replaced upon payment of an administration fee of £5. The replacement Pass will carry the same expiry date as the original, which will no longer be valid.

Renewals

We will contact you at least one calendar month before your membership is due to expire, to offer you the opportunity to renew it.

If the price of your Annual Membership has increased, or you wish to add an extra person or persons, you will be asked to pay the price difference.

Refunds

There is a no refund policy with the purchase of our Annual Membership