Learning Officer Job

School children building shelters

Job Title: Learning Officer

Salary: £22,000

Hours: Full-time (usually Monday – Friday 9am – 5pm but will need to work up to two weekend/bank holiday day per month as Duty Manager. Time in lieu is given for any weekend days worked)

Holidays: 28 Days including bank holidays, with discretionary additional holiday given over the Christmas period.

Reporting to: Museum Director

Pensions: The post holder will be automatically enrolled into the new State Pension scheme with the Museum’s chosen provider “The People’s Pension” unless they instruct otherwise.

Application: Please complete a Museum Job Application Form and send along with a covering letter to: Sam Hatfield, Museum Director museumdirector@coam.org.uk

Closing Date: 24th January 2022

Interviews: WC 31st January 2022

Chiltern Open Air Museum is looking to appoint a Learning Officer to help deliver its award-winning learning programme. Over recent years there has been an increasing demand from the growing numbers of schools and repeat visits booking our popular and highly successful hands-on schools programme, in particular our prehistory workshops.

This role will be responsible for organising and facilitating the busy formal schools programme which, pre-COVID, welcomed 20,000 school children to the site from February – November. They will also be responsible for managing and developing the adult learning and informal learning programmes.

Our formal learning programme has won many awards and this role will supervise up to 30 practitioners, including volunteers, who currently deliver our immersive programme to a wide variety of audiences, including learners with special needs. Successful candidates will need to demonstrate excellent communication and organisational skills and a high level of customer care.

We are an independent museum and charity in the Chalfonts, Bucks with a collection of 37 rescued historic buildings set in 45 acres (the equivalent of 26 football pitches!) of beautiful Chilterns landscape half a mile in length. Over 50,000 visitors a year enjoy engaging with over 2,000 years of history represented by the traditional cottages, rural industries, tin chapel and working Victorian farm with livestock.

Candidates will need to enjoy working in the outdoors and in all weathers, all year round!

The role

• Manage the learning programme at the museum with the help of the Learning Support Administrator
• Research and develop engaging learning sessions, activities, resources and materials for a range of audiences including schools, families, home educator and adult learning.
• Occasionally lead formal learning sessions at the Museum, including leading sessions to cover last minute staff absences.
• Alongside the Learning Support Administrator, coordinate a busy and intricate timetable of multiple school bookings with the allocation of freelancers, zero hour or volunteer workshop leaders and support staff.
• Liaise with other members of staff to organise spaces, equipment and resources required for learning purposes as well as preparing and resetting the museum buildings and spaces for different uses.
• Communicate with schools to facilitate successful and positive experiences, encouraging both repeat and new visits and engagement with the museum. Assist with administrative tasks when necessary.
• To induct and support new workshop leaders and volunteers and to model best practice.
• Assist with the welcoming of school groups as they arrive and ensure necessary support is available.
• Work with the Learning team to identify and support training and development opportunities.
• Work with the Museum Director to manage safeguarding policy and DBS applications for the Learning team.
• Contribute towards outdoor and uniformed group programmes and seek ways to further grow these offers.
• Lead the operation of Terrific Tuesday and other informal learning initiatives aimed at family audiences during the school holidays.
• Facilitate team meetings.
• Be included in the museum’s Duty Staff rota (working one or two weekend days per month during open season). Locking and unlocking duties when required.
• Provide support where necessary to the rest of the COAM team.

Skills, knowledge and experience

• Experience of working in an education or Outdoor Learning (Learning Outside the Classroom) setting.
• Experience as an educational practitioner delivering to learners.
• The ability to multi-task and prioritise day-to-day demands of a busy programme.
• An inclusive attitude.
• Excellent interpersonal skills.
• Excellent communication skills – verbal and written.
• Excellent administrative skills.
• Ability to work on own initiative as well as part of a team.
• A flexible approach to tasks often in physically demanding conditions outdoors in all weathers!
• A professional manner and understanding of customer service and care
• Good office IT skills: knowledge of Outlook, Excel and Word.


• Experience of leading small teams.
• Experience with SEND audiences.
• An awareness of current Mental Health and Wellbeing practices.
• An interest in heritage skills and traditional crafts.
• Experience of developing learning programmes for formal and informal audiences.
• Confidence working with figures and statistics.
• An understanding of costumed interpretation and immersive learning.

Background Information

Chiltern Open Air Museum is an award-winning independent outdoor museum and charity in the Chalfonts, Buckinghamshire that has a collection of 37 rescued historic buildings that were either the homes or workplaces of ordinary people. The Museum is set in 45 acres of beautiful Chilterns landscape and has a working historic farm, livestock, traditional cottage gardens, orchards and woodland.

As an independent charity the Museum receives no government funds. Income is generated through a wide range of activities including – admissions, Annual Pass, events, retail sales, catering, weddings and private hire, experience days, educational visits, filming – and the balance is made up through donations and grants.


‘To tell the story of the Chilterns through historic buildings, landscapes and culture for the enjoyment, inspiration and learning of present and future communities.’
Further information can be found at www.coam.org.uk

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